The “Experience & Performance Intelligence Quotient (epIQ) Index” is a single performance metric powered by verified ApartmentRatings & SatisFacts data, designed to be the most authentic, transparent, and actionable industry metric for renters and multifamily professionals alike.

Presented in an easily understood letter grade / report card format, the epIQ Index delivers the most authentic, relevant, and actionable resident experience and community performance data over a rolling 365 day period. Use epIQ to make strategic decisions throughout your entire organization – driving higher value at community and portfolio levels.

Congratulations to our team members for helping LUMA achieve this honor with an EpIQ Grade of B!

For additional information about the epIQ Index, visit